Privacy Policy

Effective Date: 26 August 2025

R N Pest Control Services (“we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. We operate from Hyderabad, Telangana, India and provide pest control and sanitization services.

Information We Collect

• Contact information: name, phone number, email address, postal address when you request a quote, book a service, or contact us.
• Service details: property address, service history, service preferences and scheduling notes required to deliver pest control services.
• Payment information: payment method and transaction details (we do not store full card data; we rely on secure payment providers).
• Communications: records of emails, messages, WhatsApp chats and phone calls relating to appointments and service requests.
• Technical & usage data: website usage data (IP address, browser type, pages visited) collected via cookies and server logs.

How We Use Your Information

We use personal information to:

• Provide and manage pest control and sanitization services;
• Schedule appointments, send reminders and follow-up communications;
• Process payments and handle billing or refunds;
• Improve our services, website and customer experience;
• Comply with legal obligations and prevent fraud;
• Send service offers, updates or safety notices (you can opt out anytime).

Data Sharing & Third Parties

We may share your information with third parties only when necessary, for example:

• Payment processors and banks to complete transactions;
• Third-party service partners engaged to perform services (under contract and limited to what is necessary);
• Government or law enforcement when required by law;
• Analytics and hosting providers to operate and improve our website.

Cookies & Tracking

We use cookies and similar technologies to understand how visitors use the website and to improve site performance. You can control cookies via your browser settings, but blocking cookies may affect site features.

Security

We take reasonable administrative, physical and technical safeguards to protect your personal data. While we strive to protect your information, no method of transmission or storage is 100% secure.

Data Retention

We retain personal information for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce our agreements. Service records are typically retained for a reasonable period for support & warranty purposes.

Your Rights

You may request to access, update, correct or delete your personal information. You can also opt out of marketing communications. To exercise these rights, contact us using the details below.

Children

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

Changes to This Policy

We may update this policy periodically. We will post the updated policy on this page with a revised effective date.

Governing Law

This Privacy Policy is governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Hyderabad, Telangana.